Frequently Asked Questions (FAQs)
Products & Quality
Q1. Are your products original or replicas?
Our products are high-quality first copy replicas, made to closely resemble the originals in design and craftsmanship.
Q2. What types of products do you offer?
We offer a wide range of premium first copy items including watches, sunglasses, belts, wallets, wall clocks, and ladies’ purses.
Orders & Shipping
Q3. Do you offer Cash on Delivery (COD)?
Yes! We offer Free Cash on Delivery on all orders, no hidden charges.
Q4. How long does delivery take?
Orders are typically delivered within 3–7 business days, depending on your location.
Q5. Is shipping free?
Yes, we offer Free Shipping across India.
Payments & Discounts
Q6. What payment methods do you accept?
We accept Cash on Delivery, Bank Transfers, UPI, BHIM, and Google Pay (GPay).
Q7. Is there any discount for prepaid orders?
Absolutely! Enjoy a 10% discount on all prepaid payments made via Bank Transfer, UPI, BHIM, or GPay.
Returns & Refunds
Q8. What is your return policy?
We offer a 1-day return policy. If you’re not satisfied, you can return the product within 24 hours of delivery. Terms and conditions apply.
Q9. How do I request a return?
Please contact our support team via WhatsApp or email within 24 hours of receiving your order. Include your order number and a photo of the product.
Customer Support
Q10. How can I contact customer support?
You can reach us via:
Email: replicawatchvilla@gmail.com
WhatsApp: +91-70211 40704
Call Support: Available Mon–Sat, 12 AM – 8 PM